Employment advocates for NZ employees

Raised a personal grievance?

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Talk to an employment advocate. Your first assessment is free.

Contingency (no-win, no-fee) for suitable cases, so there’s nothing to pay upfront.

Your free first assessment

Tell us what's happening

Form, phone or email. A few lines is enough.

We call you back

Within one working day, to explain your options.

You decide

Nothing goes to your employer until you say so.

Your free first assessment

Tell us what's happening

Form, phone or email. A few lines is enough.

We call you back

Within one working day, to explain your options.

You decide

Nothing goes to your employer until you say so.

Free first assessment
Contingency (no-win, no-fee) for suitable cases
New Zealand wide, by phone or video
Nothing sent to your employer without your say-so

Who we are

Employment advocates on your side

EDRS is a New Zealand employment advocacy service for employees. We help people deal with problems at work, from performance plans and disciplinary processes to personal grievances and exits.

We have sat on every side of the table. We have represented employees and employers, and we mediate employment disputes, so we know how employers think and what it takes to resolve a matter. Our focus is resolution rather than rhetoric: clear advice, careful preparation and practical outcomes.

What makes us different

You come first

Your situation, your goals, your decision. We work to the outcome you want.

Straight advice

An honest view of your case, including the weak points, from the start.

Results that matter

Practical outcomes that make a real difference, reached with minimum fuss.

What we help with

Most workplace problems are easier to fix early. Whatever stage you’re at, we’ll explain your options in plain English.

Personal grievances

Raising, negotiating and resolving claims for unjustified dismissal or disadvantage.

Performance improvement plans

Checking the plan is fair, reasonable and supported, and helping you respond.

Disciplinary and investigation meetings

Preparing you, attending with you and making sure the process is fair.

Bullying and workplace difficulties

Recording what’s happening and raising it the right way.

Pushed out or forced to resign

Assessing whether it amounts to constructive dismissal.

Dismissal

Reviewing the reason and the process, and acting within time limits.

Redundancy and restructures

Testing the proposal and the consultation, and negotiating terms.

Exit packages and settlements

Negotiating fair terms, a reference and a clean exit.

Pay and entitlements

Recovering unpaid wages, holiday pay and other entitlements.

Mediation and the Employment Relations Authority

Representing you at mediation and, if needed, at the Authority.

Not sure where yours fits?

Tell us in a few lines and we’ll explain your options.

Core focus

What is a personal grievance?

A personal grievance is a formal claim an employee can raise against a current or former employer. Common grounds include unjustified dismissal, unjustified disadvantage, discrimination, harassment and duress

90 days

A personal grievance generally has to be raised within 90 days of the action, or of when you became aware of it. For sexual harassment the limit is 12 months. Don’t wait.

Outcomes can include lost wages, compensation, a reference or an agreed exit. Since February 2026, remedies can be reduced or ruled out if your own conduct contributed, so an honest early assessment matters. Most matters resolve through negotiation or mediation.

What our clients say

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How it works

Tell us what’s happening

Call, email or complete the short form. A timeline and your key documents help, but you don’t need to write a long history.

We assess your situation

An advocate reviews it and calls you within one working day to explain your options and what we recommend. No cost and no obligation.

You decide

If you want us to act, we send our terms and an Authority to Act, which you can accept online. Nothing goes to your employer until you have authorised it.

We get to work

We manage communications, request information from your employer and build your position using the facts and the evidence.

We resolve it

Most matters resolve through negotiation or mediation. If yours doesn’t, we can take it to the Authority, and we’ll explain the costs and risks first.

What it costs

Clear fees, agreed in writing before any work starts.

To start

Free first assessment

Free

We gather the key details, review your important documents and explain your options. No cost and no obligation.

When you want it resolved

Contingency

No win, no fee

Where you’re pursuing an outcome, such as a personal grievance, an exit package or settlement, unpaid wages or holiday pay, or a dismissal or redundancy. Nothing to pay upfront. Our fee is a fixed percentage of any financial outcome we achieve, agreed in writing before we start. If there’s no financial outcome, there’s no fee.

Where possible, we also seek a contribution to our fee from your employer as part of any settlement.

When you need some help

Advice and support

Hourly or fixed fee

Advice on your situation, reviewing documents or agreements, support at meetings, and help through a PIP or investigation. We agree the cost with you before we start

Before you do anything

Seven things that protect your options while you get advice.

01

Don’t resign. Resigning can limit your options.

02

Don’t sign anything until it has been checked.

03

Ask for it in writing: the allegations or concerns, and the information relied on.

04

Save your evidence: emails, texts, letters, rosters and payslips. Keep copies off work devices.

05

Write a short timeline with dates while it’s fresh.

06

Watch the time limits. A personal grievance generally has to be raised within 90 days.

07

Bring support. Ordinarily you are entitled to bring a support person or representative to a disciplinary or investigation meeting.

Questions

Can’t see yours? Tell us what’s happening and we’ll answer it.

Do I have a case?

We can usually tell you after a short conversation and a look at your documents. Every
situation is different, so the first step is to tell us what’s happening.

No. We are employment advocates, not a law firm. Employment advocates can represent you in negotiations, at mediation and at the Employment Relations Authority, and can work on a contingency basis.

No. What you tell us is confidential, and we don’t contact your employer until you authorise us to act.

Yes. Many people come to us while still working, often during a PIP, an investigation or a restructure. Early advice can protect your job and your options.

If we don’t achieve a financial outcome, you don’t pay our fee. If we do, our fee is paid from the settlement, as set out in our terms.

It only works where there is a realistic financial outcome. Where there is no payment to pursue, for example advice or support at a meeting, we charge a clear hourly or fixed fee instead.

Many matters resolve within weeks through negotiation or mediation. Matters that go to the Authority take longer, and we’ll give you a realistic view at the start.

Yes. The Employment Relations Amendment Act 2026 came into force on 21 February 2026. It limits remedies where an employee’s own conduct contributed to the situation, and it introduced an income threshold (currently $200,000) above which an unjustified dismissal grievance can’t be brought, with transitional rules for existing agreements. We advise on the law that applies to your dates.

Tell us what’s Happening

It’s free and confidential. An advocate will be in touch within one working day.

Service area

New Zealand wide

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